A pawn ticket has an expiry date. When it arrives, you choose: redeem the item by repaying the loan and interest, or renew the ticket by paying the interest due so the loan continues. Renewing is the easy way to keep your gold, jewellery or watch pledged without a full repayment.
Renew vs redeem
Redeeming ends the loan and returns your item. Renewing keeps the loan alive: you pay only the accrued interest, and the ticket is extended. If you still need the cash but want the item back later, renew.
Renew online
- 1
Open the renewal portal
Go to the online renewal page to begin.
- 2
Log in with your details
Use your Username and Password to sign in.
- 3
Confirm the interest due
Check the amount before you pay.
- 4
Pay and get confirmation
Pay securely and keep the confirmation as your record.
Renew in branch
- 1
Visit either Woodlands branch
No appointment needed during opening hours.
- 2
Show your pawn ticket
Present the ticket at the counter.
- 3
Pay the interest due
Settle the interest to extend the loan.
- 4
Receive your extended ticket
Keep the new ticket as your updated record.
What if you do nothing?
If the ticket expires and is neither renewed nor redeemed, the pawnbroker may dispose of the pledged item in line with the Pawnbrokers Act. Renewing early avoids this and keeps your options open.
Tips to avoid surprises
- Note the expiry date the day you pawn.
- Renew as soon as you can. Do not wait for the last day.
- Keep the ticket safe. You need the number to renew online.
- Save the renewal confirmation as your record.